At Tranise West, we’re dedicated to delivering a smooth, reliable shipping experience for every customer across the United States and Canada. Below is a detailed breakdown of our shipping guidelines to keep you informed every step of the way:
All orders are processed within 1–3 business days (Monday through Friday, excluding major U.S. and Canadian public holidays). For Canadian shipments, additional processing time of 1–2 business days may apply to complete customs documentation and shipping verification.
- United States: 7–9 business days from the date of shipment
- Canada: 9–11 business days from the date of shipment
We partner with USPS for all deliveries, ensuring secure and on-time transit. Once your order leaves our warehouse, a tracking number will be sent directly to your registered email address—allowing you to monitor your package’s journey in real time.
Delivery times are estimates and may be impacted by unforeseen circumstances, including inclement weather, customs processing delays, or peak shipping periods (e.g., holidays, sales events). We appreciate your patience should any such delays occur.
Shipments to Canada may be subject to import duties, taxes, or customs fees levied by Canadian authorities or the shipping carrier. These charges are the sole responsibility of the customer and are non-refundable under any circumstances—even if the order is returned, exchanged, or refunded.
Eligible refunds will only cover the original product price and (where mandated by law) the initial shipping cost. Customs duties and taxes cannot be refunded by Tranise West.
If you have questions about shipping, tracking, or our delivery policy, please contact our customer support team at
[email protected]. We’re here to assist you with any concerns.
Thank you for choosing Tranise West—we’re thrilled to deliver quality apparel to your doorstep.
